WN13 Gray 240V / 13.8KW Multiple Water Supply Tankless Electric Water Heater
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WINTEMP WN13: Endless Hot Water with Superior Efficiency
Why Choose WINTEMP WN13?
1. Instant Hot Water:
Enjoy continuous hot water at 114°F within seconds. No preheating or waiting – perfect for consistent showers, cooking, and more.
2. Energy-Saving Technology:
Self-modulating temperature control adjusts power usage in real time, reducing energy consumption by up to 99%. Save 50% on your heating costs while staying eco-friendly.
3. Easy Installation:
Compact (14" x 3.4" x 9.7") and wall-mountable, the WN13 fits anywhere. Equipped with standard 1/2-inch connections and Wi-Fi control for easy temperature adjustments.
4. Advanced Safety Features:
Overheat protection, dry-heating prevention, and electrical leakage safeguards ensure peace of mind. ETL certified and UL compliant for maximum reliability.
5. Smart Wi-Fi Control:
Control your water heater remotely through Wi-Fi for convenience and adaptability to your lifestyle needs.
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Return Policy
We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
To start a return, you can contact us at wintemp2023@gmail.com. Please note that returns will need to be sent to the following address: [INSERT RETURN ADDRESS].
If your return is accepted, we’ll send you a return shipping label, along with instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
You can always contact us for any return questions at wintemp2023@gmail.com.
Damages and Issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged, or if you received the wrong item, so that we can evaluate the issue and make it right.
Exceptions / Non-returnable Items
Certain types of items cannot be returned, such as perishable goods (food, flowers, or plants), custom products (special orders or personalized items), and personal care goods (beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item.
Unfortunately, we cannot accept returns on sale items or gift cards.
Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.
European Union 14-Day Cooling-Off Period
If the merchandise is being shipped into the European Union, you have the right to cancel or return your order within 14 days, for any reason and without a justification. As above, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
Refunds
We will notify you once we’ve received and inspected your return and let you know if the refund was approved or not. If approved, you’ll be automatically refunded to your original payment method within 10 business days. Please remember that it may take some time for your bank or credit card company to process and post the refund.
If more than 15 business days have passed since we’ve approved your return, please contact us at wintemp2023@gmail.com.
Contact Information
For return inquiries, you can contact us at wintemp2023@gmail.com or support@wintempshop.com.
WINTEMP WN13 Tankless Electric Water Heater
Package Comes With
Water Heater Outer Packing Box
WlFl Connection Instructions
Screws, Rubber Rings and Filters, Etc
Water Heater Machine
Positioning Indicator Paper
Installation and Instruction Manual Book
Frequently Asked Questions
Shipping
What countries do you ship to?
What countries do you ship to?
We currently ship to the United States, Canada, Australia and the UK. To enquire about shipping to a different destination, please contact us.
How long will it take to receive my order?
How long will it take to receive my order?
Standard shipping normally takes 3-5 days. Next day shipping is available on all domestic orders (for an additional charge). International shipping times depend on the products and destination (estimated at checkout).
Returns and Refunds
How do I return a product?
How do I return a product?
Items must be returned within 30 days after receiving your order. Items must be returned in the same condition in which they were received, be unworn/unused, have any tags still attached, and include all the original packaging.
How long will it take to receive my refund?
How long will it take to receive my refund?
Refunds are processed within 7 days from when we receive the item(s).